Accommodation services | Leukaemia Foundation

Accommodation services

If you’ve been diagnosed with a blood cancer and live in regional, rural or remote areas of Australia, you may have to travel to a major city at short notice to begin medical treatment. For many people, this could mean weeks or even months away from home.

To relieve the stress and financial burden of attending important medical appointments, we offer subsidised or free (where possible) accommodation to regional and rural patients and their families.
This is achieved through the government subsidy scheme where available and the generosity of the community who donate to the Leukaemia Foundation. In 2017-2018, we provided accommodation to approximately 989 families across Australia.

Accommodation services description

Most people will be able to stay at one of our properties, located near major treating hospitals throughout Australia. Our accommodation is usually in a two or three bedroom apartment, allowing patients and their families to stay together during treatment. Many of our apartments are located in village-style complexes with common areas – such as gardens, games rooms or lounges – where you can meet and interact with other families.

Because we understand how important it is to feel at home, our apartments are fully furnished (including bedding and linen) and fully self-contained, so you can cook the meals you enjoy. And just like home, you are responsible for keeping your apartment clean during your stay.

We provide a welcome pack on arrival that includes some basic supplies for when you first move in, an accommodation guide and information about the nearest shops, transport and other necessities. You will also receive the name and contact details of the accommodation coordinator assigned to your location, who is there to help you with any questions or issues. In many properties, our staff will be located onsite or nearby, so they are readily available to assist you.

In some cases, we may not have accommodation available in one of our properties. If this happens, we will try to arrange for you to stay at one of our selected external accommodation providers and provide help with out of pocket expenses.

Accommodation services locations

Locations marked with an asterisk have Leukaemia Foundation staff on site.

ACT – Canberra: Garran*

NSW – Sydney: Waverton, Westmead*

Newcastle: Waratah

QLD – Brisbane: Dutton Park*  Cooper Plains*, Herston*, Bowen Hills/Fortitude Valley*
Townsville: Douglas*

SA – Adelaide: Lightsview*

VIC – Melbourne: North Melbourne*

WA – Perth: Innaloo*

Interactive map

Use this interactive map to find the nearest accommodation services to you.

Accommodation services eligibility criteria

  • You must be receiving treatment for a blood cancer.
  • You must be genuinely in need of accommodation to access your treatment.
  • You must have a carer staying with you.
  • You must be from regional or rural area or outside of treatment area.

How to access accommodation services

Via referral and assessment from Blood Cancer Support Coordinators, treating facilities, social workers and welfare officers. You can also contact us directly on 1800 620 420 or via email at

You can also submit a request for accommodation using our online form and one of our Access & Navigation Coordinators will get back to you.

Accommodation services costs

Minimal (via reimbursement) or no cost.

Each state has a financial assistance scheme that provides subsidies towards the cost of transport and accommodation for people who have to travel to receive medical treatment. Find out more about the scheme in your state:

ACT – Interstate Patient Travel Assistance Scheme (IPTAS)

NSW – Isolated Patients Travel and Accommodation Assistance Scheme (IPTAAS)

NT – Patient Assisted Travel Scheme (PATS)

QLD – Patient Travel Subsidy Scheme (PTSS) 

SA – Patient Assistance transport Scheme

TAS – Patient Travel Assistance Scheme (PTAS)

VIC – Victorian Patient Transport Assistance Scheme (VPTAS)

WA – Patient Assisted Travel Scheme (PATS)

Take a look inside the ESA Village in Brisbane

Have you ever wondered just what it is like inside one of the Leukaemia Foundation’s accommodation villages? Explore the common area at the ESA Village in Brisbane in these 3D tours.

The Leukaemia Foundation would like to thank the Dry July Foundation for supporting Patient Accommodation services across Australia. The support from Dry July has helped people living with blood cancer with vital transport and accommodation services when they need it most.

Last updated on June 1st, 2020

Developed by the Leukaemia Foundation in consultation with people living with a blood cancer, Leukaemia Foundation support staff, haematology nursing staff and/or Australian clinical haematologists. This content is provided for information purposes only and we urge you to always seek advice from a registered health care professional for diagnosis, treatment and answers to your medical questions, including the suitability of a particular therapy, service, product or treatment in your circumstances. The Leukaemia Foundation shall not bear any liability for any person relying on the materials contained on this website.

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